Shipping/Policies

Personalized Engraving Policy:
 
-Please carefully check and re-check all personalized information to be submitted.

-We are NOT responsible for any mistakes or misspellings made by our customers.

-If  WE make a mistake on your engraving, we will replace your item and you will not incur any additional charges.

 

 

-We DO NOT charge per character or lines of engraving!  You can engrave as much text as you like, at no additional charge, as long as there is enough room on the particular product you are personalizing.  There may be additional charges on certain products if you are adding a photo.

Payment Methods:

If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart.  We accept Mastercard, Visa, and American Express.  Sorry, no personal checks accepted.

Shipping:

Most products shown on this site are in stock and will be shipped within 1-3 business days (plus delivery time).  Please allow 3-6 business days (plus delivery time) from the time we recieve your picture/logo for all products requiring photo engraving or logo.  For LARGE quantity orders, contact us for turn around time.

Orders will be shipped via United Parcel Service.  UPS Next Day Air and UPS Second Day Air air are also available for an additional charge.

The map below shows normal expected delivery times via UPS.

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Damage Return Policy:

All items damaged in shipping must be reported within 48 hours upon delivery.  Please contact us at      1-909-864-5575 or email us at AKMEengraving@aol.com for shipping arrangements.  Damaged item(s) will be replaced with an exact duplicate.  Any changes will incur additional charges.



 Privacy Policy:

Contact information including email address, telephone number, address, etc. which is provided by the customer is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.